La Senza intend to prepare and dispatch all lingerie, night ware and jewelry orders within 1 day (24 hours) of receipt of order and conformation of credit card authorisation. If there is an issue regarding your order, you must take this up with La Senza directly. They will usually attempt to contact you within 24 hours. These timescale's do not include the weekends. Orders made on Friday, Saturday or Sunday will be dispatched on the following Monday under normal circumstances
UK Standard Officially Items will be delivered with in 3-5 working days, on many occasions items will arrive sooner. UK standard delivery requires a signature on delivery and costs £2.95. However is Free for orders over £35.
UK Express Items order before 12pm on Monday, Tuesday, Wednesday, Thursday and Friday will be delivered with on the next work day, for Friday this will be following Monday. Items order after 12pm will be delivered 2 working days later, So any order placed after 12pm on Thursday will arrive the following Monday and any order placed after 12pm Friday, all day saturday and sunday will arrive the following Tuesday. UK express delivery requires a signature on delivery and costs £7.95. However is Free for orders over £100. Often at periods of special occasions, e.g. Christmas or Valentines LaSenza will discount this service in order for you to get your items in time for the special day.
Europe If you wish for your order to be sent to another European country other than the UK, this will take up to two weeks to arrive (7-10 working days) and costs £7.95. There are usually no discounts on this service regardless of value of sale.
Worldwide Shipping If you wish for your order to be sent to another country outside Europe, this will take up to 3 weeks to arrive (10-12 working days) and costs £14.95. There are usually no discounts on this service regardless of value of sale. |